Reader Verification

Solar Willow Psychic Network Pty Ltd Our Reader Verification Process solarwillow.com Last Updated: May 2026 Real guidance begins with genuine readers. At Solar Willow, we understand that the decision to seek spiritual guidance is a deeply personal one. You are entrusting a reader with your questions, your hopes, and sometimes your most vulnerable moments. That trust is something we do not take lightly. Every reader on our Platform has passed through our comprehensive, multi-step verification process — because we believe you deserve nothing less than authentic, ethical, and genuinely gifted guidance. We do not simply open our doors to anyone who applies. We are selective by design, and that selectivity is our promise to you. How We Verify Every Reader Step One — Identity and Compliance Verification Before any reader is permitted to appear on the Solar Willow Platform, they must complete a thorough identity verification process. This step exists to ensure that every advisor you encounter is a real, verified individual — not a fabricated profile, a bot, or a fraudulent account. We take the integrity of our reader community seriously. Verified identity is the foundation upon which everything else is built, and it is non-negotiable for anyone wishing to offer their services through Solar Willow. Step Two — Live Ability and Skill Assessment Identity alone is not enough. Every applicant must demonstrate their abilities through a live assessment conducted with members of our experienced evaluation team. This is not a box-ticking exercise — it is a genuine, in-depth review of the reader's gifts, approach, and suitability for our Platform. During this assessment, we evaluate: • The clarity, depth, and authenticity of the reader's abilities • Their reading style, the tools they work with, and their overall approach to a session • Their professionalism, communication style, and capacity to hold space with care and integrity • Whether their standard of service genuinely meets the bar we have set for our community Only readers who satisfy each of these criteria are approved to join Solar Willow. Many applicants are not. Step Three — Profile Review and Ethical Standards Once a reader has been approved, their profile undergoes a thorough review by our moderation team before it is made visible to clients. Every element of a reader's profile — their bio, their listed specialisations, their profile imagery, and their service descriptions — must meet our standards for honesty, accuracy, and professionalism. All Solar Willow readers are required to adhere to our Community Guidelines and Code of Conduct at all times. This includes a strict prohibition on fear-based tactics, misleading claims, guaranteed outcome promises, and any form of conduct that could cause harm or distress to a client. Readers who cannot or will not uphold these standards are not welcome on our Platform. Step Four — Ongoing Guidance, Monitoring, and Standards Verification does not end at approval. Solar Willow maintains an active and ongoing relationship with every reader on our Platform. We provide guidance, support, and clear expectations throughout a reader's time with us — because we believe that the best practitioners are those who are continually held to a high standard. Client feedback is an essential part of how we maintain quality across the Platform. Reviews left by clients, as well as concerns raised directly with our support team, are reviewed carefully and taken seriously. Readers whose standard of service falls below what our community deserves are subject to review, temporary suspension, or permanent removal from the Platform. We are not a passive directory. We are an actively curated network, and we intend to keep it that way. Our Commitment to You Solar Willow exists because we believe spiritual guidance — when offered with honesty, skill, and genuine care — can be a profound and positive force in a person's life. Every element of our verification process is designed to honour that belief and to honour you. When you connect with a reader on Solar Willow, you can do so with the confidence that they have been seen, assessed, and held accountable by a team that cares deeply about the experience you receive. If you ever have a concern about a reader or a session, our team is always here. Please do not hesitate to reach out to us at support@solarwillow.com — we will always listen, and we will always act. You deserve the real thing. That is what we are here to provide. Solar Willow Psychic Network Pty Ltd Email: support@solarwillow.com Website: solarwillow.com — Solar Willow Psychic Network Pty Ltd —